What is true for the assessment of benefits also applies to the evaluation of costs. The organization's management has confidence in the costs associated with the current training programs. In order for the costs of the new project to be confidently accepted, the same accounting methods and measures must be used for any new program costs.
There are direct costs associated with the implementation of a Unified Content Strategy (UCS) and there are very few direct cost savings to offset them. In making comparisons with the current production methodology, it is very important to stress the fact that the UCS is designed to permit the repetition of successful responses to training needs. The new system is the next step in the process that began with manual typewriters and ended up (more or less) with word processing. The future of distributed communications lies in this technology and in order to maintain their competitive advantage, organizations need to adopt and master this technology.